Who Cares About Users? (Part I: Introduction)
The first part in a series regarding user experience.
Admit it, all of us in the IT world who would love to just be able to press a button and deploy software without affecting the end user experience. Unfortunately we all know that updates/deployments can be intrusive especially when a reboot is involved; and as you and I both know, the end user’s perception of IT directly relates to how well we are able to stay out of their way. As one of my favorite quotes from Futurama says: “When you do things right, people won’t be sure…