Who Cares About Users? (Part I: Introduction)

The first part in a series regarding user experience.

Nathan Ziehnert

2 minute read

Admit it, all of us in the IT world who would love to just be able to press a button and deploy software without affecting the end user experience.  Unfortunately we all know that updates/deployments can be intrusive especially when a reboot is involved; and as you and I both know, the end user’s perception of IT directly relates to how well we are able to stay out of their way.  As one of my favorite quotes from Futurama says: “When you do things right, people won’t be sure…

Don't Let The Word SERVER Scare You... (Part I: Introduction)

The first post in a series regarding getting desktop people into using servers.

Nathan Ziehnert

2 minute read

Fellow desktop guys and gals - I know that the word “server” can illicit the faint obnoxious smell of an air of superiority. Server/network peeps were the untouchables of the IT world - they made a lot of money, they had an insane knowledge base on a specialized topic (AD, Exchange, Networking, etc), and most of all they were better than you; or at least that is what they thought.